Frequently Asked Questions
(FAQ)
❓ What types of clients do you work with? We support adults, teens, and families who are tired of living in constant stress, fear, or emotional overwhelm. Whether you’re struggling with anxiety, relationship conflict, trauma, burnout, or just feeling stuck—we’re here to help. Sessions are available in-person (Gainesville, Orlando, and Jacksonville, FL) or virtually, making it easy to get the support you need in your rhythm.
📅 How can I book my first session? Click here to Book a Session Now or fill out our Contact Form and our care team will help you find the right provider. We also offer free 10-minute consults to answer questions and help you feel confident in your next steps.
🙏 Are you a Christian center? Do you offer faith-based sessions? Yes, we are a Christian-led practice, and we warmly serve people of all backgrounds and beliefs. Anyone that desires a positive change in their life. If desired, we offer faith-based sessions that include prayer, Scripture, and a biblical approach to healing. Just let us know your preferences—we’re here to support you, not pressure you.
🌿 What are your areas of specialty? We specialize in: Anxiety & stress recovery Trauma-informed care Faith-integrated sessions Parent & family dynamics Emotional regulation & nervous system support Life transitions and burnout prevention Our team includes trained mental health professionals, coaches, and interns offering evidence-based tools and compassionate care.
💳 Do you accept insurance? We work with any type of insurance using our sliding-fee scale. This significantly reduces session to about half the cost (often similar in price to a copay). This gives us the freedom to focus on whole-person and faith-based care rather than insurance restrictions. Many of our clients successfully use out-of-network benefits, HSA, FSA and we’re happy to provide a superbill for reimbursement.
⏳ What if I need to cancel or reschedule? We ask for at least 48 hours’ notice to cancel or reschedule. Late cancellations may be subject to a rescheduling fee. No-shows may be billed in full, since your session time is reserved just for you.
💬 Where can I read testimonials from past clients? You can view testimonials on our Home Page or Google Reviews. Our clients often say they feel more peace, clarity, and hope after working with our team—and that’s our deepest goal.
❤️ Why should I choose Rising Calm Center? Because you deserve more than just "coping." You deserve to heal, grow, and live from a place of clarity and peace. Our team walks with you through the hard stuff—with grace, wisdom, and practical tools that work. We’re not just a place for someone to talk with—we’re a center for transformation.
Privacy Policy
Effective Date: May 1, 2025
At Rising Calm Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.risingcalm.com) or interact with our services.
Data
1. Information We Collect
We may collect the following types of information:
Personal details you provide (e.g., name, email, phone) when booking a session or filling out a form.
Non-identifiable browsing data (via cookies and tracking tools like Facebook Pixel or Google Analytics).
Voluntarily submitted information such as feedback or testimonials.
2. How We Use Your Information
We use your data to:
Respond to inquiries and schedule sessions
Improve our website and services
Analyze visitor behavior using anonymous tracking tools (e.g., Facebook Pixel)
Communicate occasional updates, with your permission
We do not collect or share personal health information through website tracking tools.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website usage and improve user experience.
These tools may collect:
Browser type and device
Pages visited
Actions taken (e.g., button clicks)
You can adjust your browser settings to block cookies or delete them at any time.
4. Third-Party Tools
We may use tools like:
Google Analytics for website traffic insights
Meta (Facebook) Pixel to understand how visitors engage with our website
These services may collect anonymous information. We do not use them to collect sensitive health data or financial details.
5. Data Security
We take appropriate steps to protect your personal data using secure platforms and encrypted communication tools.
6. Your Rights
If you are located in the European Economic Area (EEA), you have rights under GDPR, including:
The right to access, correct, or delete your data
The right to opt-out of tracking tools
Contact us at support@risingcalm.com for any such requests.
7. Contact Us
If you have questions or concerns about this policy, please contact:
Rising Calm Center, LLC
Email: info@risingcalm.com
Website: www.risingcalm.com
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